When a quote is approved by a prospect or customer, you can use a FluentCRM automation to send a confirmation by email. This happens through the following steps:
- In FluentCRM, select Automations
- Click the New automation button
- Click the Start from scratch button
- Click the Peppol Commerce button
- Click the Quote accepted button, then click Next
- In the next screen
- Provide a name for the automation and optionally add a short description
- Select the ‘Subscription‘ status
- Click the Save button
- Click the ‘Add an action’ button
- Select the ‘Send a custom email‘ in the Email section
- Configure the email template and click the Save button
- Set the status of the automation to ‘Published‘


